Returns & Exchanges

At Monte Carlo, we want you to be completely satisfied with your premium fashion purchase. If you are not happy with your order, you can return or exchange any unworn item within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your account, navigate to the 'My Orders' section, and select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure the garments are in their original condition with all brand tags, packaging, and invoices intact for a successful pickup.

• 3.
  Scheduled Pickup

  Our courier partner will arrive at your doorstep within 48-72 hours to collect the package and provide a return acknowledgement receipt.

• 4.
  Refund Processing

  Once the item reaches our warehouse and passes quality control, your refund will be credited to your original payment method within 7-10 business days.